TY - BOOK AU - Harden,Leland AU - Heyman,Bob TI - Digital engagement: internet marketing that captures customers and builds intense brand loyalty SN - 9780814410721 AV - HF5415.1265 H37 2009 PY - 2009/// CY - New York PB - American Management Association KW - Internet marketing KW - Brand loyalty KW - Mercadotecnia por internet N1 - Includes bibliographical references and index; Licenciatura en Negocios Internacionales ER -