Handbook of innovation in public services / 
edited by stephen. P. Osborne, Louise Brown 
 - Cheltenham, UK :  Edward Elgar,  2013 
 - xiv, 587 pages :  illustrations, graphics ;   25 cm. 
<br/><br/> Includes Index 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>9781844809740 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration<br/>Organizational change<br/>Administración pública<br/>Cambio organizacional
<br/><br/><label>LC Class. No.: </label>JF 1351  / H36 2013